About Ryan Property
ABOUT RYAN PROPERTY
Ryan Property Specialists was established by Principal and Licensee, Kym Ryan, to provide Melbourne’s landlords with a specialist property management service that sets a new benchmark for service and expertise for the industry.
The origins of the business extend back to 1981 when Kym’s father, Rod Ryan, established a real estate agency in Doncaster East, in what was then a relatively new corner of Melbourne’s rapidly growing eastern suburbs. Whilst Rod took his real estate expertise to Perth in 2001, Kym Ryan continued to build a reputation for excellence among Melbourne’s landlords that has stood the test of time.
Having taken the decision that the only way to provide the very best service in Melbourne’s rental market was to open and run her own business, Kym took that step early in 2014 and has continued to grow and refine that commitment to excellence ever since.
So why not put Ryan Property Specialists to the test today, and discover the difference for yourself.
MEET THE BUSINESS OWNER
If ever there was someone who was born to be a Real Estate Agent, it’s Kym Ryan. Some of Kym’s earliest childhood memories are of helping out in her father’s real estate office; photocopying documents; answering the telephones and generally assisting the staff as best she could. Of course, each evening after work the conversation over the dinner table was often property related as well. So, it is no surprise that Kym began her full-time real estate career as soon as she finished studying back in 1997 and has not looked back since.
Kym’s father sold his real estate business in 2001 to broaden his property horizons in Western Australia, and is now known as one of Perth’s most successful and progressive agents. However, over the intervening years Kym has built an enormous bank of experience as a property management specialist, working with some of Melbourne’s leading real estate brands.
Kym earned a reputation as a genuine market leader in Melbourne’s rental market, winning Awards for her performance both in boutique agencies and larger networks. However, as time went by, Kym came to recognise the shortcomings of the systems and philosophies of the industry, and knew there had to be a better way to combine true professionalism and efficiency with an approach that embodies world’s best practice in customer service.
One issue that Kym constantly encountered was that so many real estate agencies viewed their property management service as “an afterthought”, tending to focus their attention on the sales side of their business. This often produces an atmosphere of ‘crisis management’ where property managers are focused on ‘putting out fires’ rather than planning for long term investment performance.
Kym decided that the landlords of Melbourne deserved better. In order to fulfil both her clients’ objectives of property management excellence and her own, Kym focused on creating a service where the best of today’s technologies are combined with a genuine commitment to personal, individual service. The result is Ryan Property Specialists.
Kym is now free to proactively manage the many intricate relationships and situations that exist between clients and their tenants to ensure the best commercial outcome is achieved for her clients.
With a background in in Local Government and quality assurance, Sonia brings a wealth of knowledge and skills to the Ryan Property Specialists team.
Known affectionately as “Mrs Fix-it”, Sonya’s hands-on, common sense approach to a range of issues, coupled with her willingness to go beyond the call of duty, ensures our clients receive results-focused solutions.
Sonia has a genuine commitment to professional care, with core values of honesty and trust. Her keen eye for detail, exceptional organizational skills, and strong work ethic, are highly valued by her colleagues and our clients alike.
Bringing a wealth of experience to her role with Ryan Property Services, Suzi is not only able to call on over a decade of experience in our industry, but prior to commencing her real estate career she also spent several years with a highly respected law firm.
With a strong eye for detail and genuine people skills that ensure her communication is always on time and on target, Suzi is a hard-working property professional who enjoys making a real difference for our clients.
When she’s away from the office, Suzi enjoys spending time with her family, cooking and walking.
Rachel’s long-standing success in the real estate industry has been built on three key pillars, her willingness to listen carefully to her clients’ needs before offering solutions, her calm and measured approach to addressing each issue as it arises, and her enthusiasm for providing exceptional property management service and advice.
As a member of Ryan’s Property Specialists, Rachel brings a fresh, creative approach to her role. Rachel’s friendly nature is fundamental to achieving the best possible result for our clients.
In her personal time, Rachel loves watching her daughter Ashley grow, enjoys caring for her family and socialising with friends.