Renters

The Ryan Property Difference

RENTAL SERVICES

At Ryan Property our Property Managers take the time to get to know you and your needs so that we can provide the best possible service. Whether its urgent repairs, maintenance requests, or general guidance on rental agreements,  you can expect to be treated fairly and with honesty.

Property Management Services

At Ryan Property our Property Managers take the time to get to know you and your needs so that we can provide the best possible service.    Whether its urgent repairs, maintenance requests, or general guidance on Rental  Agreements,  you can expect to be treated fairly and with honesty.

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Clear
Communication

We’ll keep you updated and informed about maintenance and repairs, as well as routine inspections and lease renewals so that you can enjoy the security that you need while renting.

tenancy form


Tenancy
Application

Found a property you like?
Apply on-line or download our tenancy application form below, complete the form, scan and email back to-info@ryanproperty.com.au

repairs


Maintenance
and Repairs

If you require immediate assistance with an emergency repair please call our office on 03 9899 6099.

For all non-urgent repairs please either fill out the below Maintenance Request Form, or report the issue via our Rental Portal Login below.

vacate


When you are ready to move out

We require a written notice of intention to vacate 28 days prior to your planned vacate day.

This is simply a letter that states the day you will be leaving. Alternatively you can fill out our Notice to Vacate form below.

pet application


Pet Request
Form

New laws on pets and renting came into effect in March 2020.

Renters must now request their Rental Provider’s consent to bring a new pet into the property by completing a Pet Request Form and submitting this to our office via email

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Rental
Login

We use the latest digital technology to enable easy on-line Rental Payments, Inspections, Reminders and more.

Login to your Rental Portal via the link below to find out more.

Maintenance & Repairs

URGENT REPAIRS

If you are experiencing any of the following issues, please contact us immediately on 03 9899 6099.   For all other maintenance and repairs please use out Maintenance Request Form below or login to our Rental Portal.

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FAQ

Answers to some of our most frequently asked question

Once you’re approved as a Renter you will required to pay the first month’s rent and bond within 24 hours.

We will also email documentation to both yourself and your Rental Provider to secure the tenancy.

Currently if your rent is over $900 per week the Rental Provider can request any set amount for the security deposit.

Generally speaking though, most Rental Providers will request a bond equivalent to a month’s rent.

All maintenance is to be submitted to our agency in writing, please either login to your rental portal, send an email to RyanProperty@email.propertyme.com or use our Maintenance Form . Should the maintenance be urgent, please phone our office so we can attend to the matter immediately.

We conduct regular routine inspections, the first one is 3 months into the tenancy and then 6 monthly thereafter to ensure any repairs or maintenance are dealt with in a timely manor.

When you decide to leave you need to let us know in writing. You can do that by submitting a notice to vacate form  or by sending an email to RyanProperty@email.propertyme.com confirming the date you wish to vacate.  Once we’ve received that notification we’ll confirm your intention to vacate and let you know how much rent is due and payable till the end of the tenancy.

We’ll also provide you with clear advice as to what’s required when you vacate and what we look at during our exit inspection.

If the inspection reveals that everything is in order, and providing you’ve paid your rent up until the day we receive the keys back, we’ll arrange for the refund of your bond in full.

It is important to ensure that when vacating you follow our final inspection checklist and leave the property in a clean and tidy condition and in accordance with the original condition report.  This will ensure a speedy refund of your bond. Under the Act the agent has 10 business days to refund the bond.

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